IT Specialist

Talent has partnered with WWL to build and grown their teams for the delivery and support of some key programmes of work to ensure that the technology systems and people are primed for the future.

We’re looking for people who are passionate about being part of a team that delivers essential services to our communities. You’ll enjoy a workplace with inclusivity at its core and be part of a team that’s united by passion, dedication, and fosters a shared care for water and their community.

The Opportunity

As part of our growing team, we’re seeking an IT Support Specialist who’s passionate about helping people and solving problems. You’ll provide hands-on deskside and remote support, ensuring our devices, systems, and services run smoothly every day.

What you’ll be doing:

• Handling user administration and onboarding, including setting up laptops and mobile devices
• Troubleshooting Level 1^st /2^nd & 3^rd line IT issues, covering both hardware and software
• Collaborating with colleagues and external technology service providers to resolve incidents and ensure smooth service delivery
• Overseeing device management; building, maintaining, and configuring desktop and mobile devices

About you

To be successful in this role you will bring:

• Prior experience in a Level 2, IT support or desktop support role
• Strong knowledge of Microsoft Windows Ecosystem (Windows 10 moving to 11)
• Hands-on experience with Office 365 (user and basic admin)
• Familiarity with cloud technologies (both Azure and AWS) and Active Directory
• The ability to engage positively with colleagues at all levels, including external vendors

Most importantly, you’re someone who enjoys being part of a team that works hard, helps one another, and takes pride in making a difference.

Benefits

Wellington Water’s purpose extends beyond delivering great water services for the region; they foster a thriving community, support a diverse workforce, and offer supportive development opportunities. Wellington Water genuinely care about your safety and wellbeing.

You’ll enjoy benefits including:

• hybrid working arrangements
• 5 weeks annual leave following two years of continual service
• a comprehensive wellbeing programme, which includes a range of health benefits, discounted medical insurance and a paid wellbeing day
• formal and informal professional development opportunities
• one paid day a year to participate in voluntary work on a water-related activity.

About Water Wellington

Wellington Water is the professional water services provider across Greater Wellington and South Wairarapa. Their job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. They’re a multi-council owned entity, tasked to manage the infrastructure and deliver water services to our communities.

The value of water (a precious taonga) sits at their organisational heart. Their people are passionate about providing waters services for our communities and environment which is reflective in their values; Tangata Tiaki, Whānau and Mana.

Applications close Tuesday 8th July 2025. We will be reviewing applications as they are received, and you may be contacted before the closing date to arrange an initial interview. Excited by this opportunity? We’d love to hear from you-apply today!

Applicants will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand or eligible to obtain a working visa.