ICT Support Officer

Talent International is currently recruiting for a ICT Support Officer (Part time) to work for the Local Government, based in Bankstown. This position is a contract role for a 3-month contract with a view to be extended, and the role pays $49.32 per hour + Super.

Work Type: On-site (no hybrid)

This role is ideal for candidates seeking flexibility around study, caring responsibilities, or other commitments, while gaining exposure in a collaborative ICT environment.

About the Role

You will provide administrative and operational support to the ICT unit, with a strong focus on customer service and service delivery. Working closely with the service desk and broader ICT team, you’ll play a key role in ensuring smooth day-to-day operations.

Key Responsibilities

• Raise requisitions, process orders, and reconcile invoices
• Prepare reports, presentations, correspondence, and meeting minutes
• Manage ICT documentation using Council systems
• Maintain databases and spreadsheets
• Support the ICT service desk (calls and walk-ins)
• Assist with budgets, procurement, and contract administration
• Maintain hardware/software asset registers
• Coordinate ICT information and document procedures
• Analyse processes and suggest productivity improvements

About You

Essential:

• Tertiary qualifications in Business Administration (or relevant experience)
• Valid Driver’s Licence
• Experience with Windows, M365, Microsoft Cloud, and email systems
• Strong written and verbal communication skills
• Proven administrative and organisational skills
• Ability to manage competing priorities
• Strong customer service and stakeholder engagement skills
• Problem-solving and analytical mindset

Desirable:

• Public sector experience (technology environment)
• ITIL certification

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.