ICT Computer Team Lead

  • Australia
  • Sydney
  • Permanent
  • Negotiable

ICT Computer Team Lead – Permanent Position

Location: Kingswood

Are you a motivated IT professional with a passion for leading teams and managing complex ICT infrastructure? We are seeking a dedicated ICT Computer Team Lead to join a dynamic health organisation. This pivotal role offers the opportunity to oversee and support the district’s ICT services, ensuring reliable and secure technology operations.

Primary Purpose: As the ICT Computer Team Lead, you will be responsible for:

  • Providing leadership, operational support, and technical guidance to the ICT Computer Services Team.
  • Managing task allocation, service delivery, and day-to-day resource planning in support of the ICT Manager.
  • Overseeing the design, implementation, security, and maintenance of ICT infrastructure and endpoints.
  • Monitoring current and upcoming infrastructure projects and desktop initiatives.
  • Participating in after-hours on-call rotations, managing escalations of critical incidents, and delivering timely support.

Key Criteria

  • Proven ability to foster a positive team culture, drive accountability, and align team performance with organisation goals; experienced in mentoring staff, managing change, and promoting cross-disciplinary collaboration.
  • Extensive experience in senior ICT support roles with strong leadership and technical skills (Office 365, Intune, SCCM, Windows 11, Server 2019+).
  • Skilled in establishing productive stakeholder and vendor relationships, leading and inspiring teams, and delivering outcomes aligned with strategic objectives and KPIs.
  • Highly developed analytical skills with the ability to interpret complex issues, conduct trend analysis, and develop creative, evidence-based solutions.
  • Experience in developing and managing work schedules, resource planning tools, and action tracking; proficient in using ServiceNow within an ITIL framework.
  • Leadership and management experience overseeing third-party suppliers and vendors to ensure timely support, consultancy, and project delivery.
  • Expertise in leading endpoint and server architecture design workshops and delivering innovative technical solutions specific to healthcare environments.
  • Strong communication skills across all organisational levels, able to convey complex concepts clearly and engage internal/external teams, vendors, and stakeholders effectively.

If you’re ready to lead a talented ICT team and make a meaningful impact in a healthcare setting, we encourage you to apply.

Apply now

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