Head of Planning and Delivery

  • New Zealand
  • Auckland
  • Permanent
  • Excellent benefits on offer

Overview:
Join a prominent financial services leader known for a commitment to excellence and customer satisfaction.

As the Head of Planning and Delivery, you will play a crucial role in driving strategic initiatives across their customer facing business unit, transforming customer experiences, and enhancing operational effectiveness.

By leading high-impact projects that focus on operational excellent and technology transformation, your leadership will be key to fostering a culture of innovation and continuous improvement.

If you’re ready to shape the future of and lead a dynamic team toward exceptional outcomes, we want to hear from you!

Required Skills:

  • Extensive experience driving operational efficiencies and creating exceptional customer outcomes.
  • 10+ years of proven experience in programme delivery in complex environments, with expertise in governance and risk management.
  • Strong background in technology and operational transformations.
  • Demonstrated ability to align technology initiatives with strategic business objectives.
  • Exceptional skills in change and stakeholder management, with a track record of influencing diverse stakeholders.
  • Outstanding leadership and team development capabilities, known for building high-performing, collaborative teams.
  • Familiarity with industry regulations and the financial services landscape.

Nice to Have Skills:

  • Previous experience in workforce planning and capability development within service delivery teams.
  • Proficiency in project management methodologies such as Six Sigma, Lean, or PRINCE2.

Preferred Education and Experience:

  • Bachelor’s degree in a relevant field (Business, Management, or Technology preferred).
  • Formal project management qualifications are advantageous.

Other Requirements:

  • Occasional travel may be required for stakeholder engagements.
  • Must comply with all relevant compliance policies and procedures related to client service.

Take the next step in your career and help us redefine service delivery.

If you are passionate about delivering excellence and ready to lead transformative projects, please apply with an updated resume to JP Browne.

Apply now

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