EL1 Lead UX Designer (Salesforce Platforms)

  • Australia
  • Sydney
  • Contract
  • AU$800 - AU$1200 per day

Lead Salesforce User Experience (UX) – EL1 Equivalent

Location: Surry Hills, Sydney (Hybrid)
Contract: 3 months + 3-month extension
Hours: 37.5 hours per week
Citizenship: Australian citizens only

About the Role

We are seeking an experienced Lead Salesforce UX professional to join a Federal Government agency. This role operates under broad direction and is accountable for delivering complex, user-centred design outcomes on Salesforce-supported platforms. You will provide leadership, advice, and design oversight to ensure digital products are intuitive, inclusive, accessible, and aligned with the agency’s strategic intent.

Key Responsibilities

  • Lead user-centred design activities including research, co-design, prototyping, and usability testing.

  • Translate user requirements into clear design artefacts, workflows, user stories, and prototypes for multidisciplinary teams.

  • Provide expert advice on UX patterns, interaction design, and interface workflows within Salesforce-supported environments, ensuring accessibility and inclusivity.

  • Facilitate co-design workshops and usability testing with participants, providers, and staff.

  • Guide teams in selecting and applying UX patterns within CRM and Salesforce constraints.

  • Support uplift of UX capability through coaching and promoting best practice in user-centred design.

  • Maintain accurate documentation of design decisions and processes for governance, reuse, and continuous improvement.

  • Represent user needs in forums influencing delivery risks, solution direction, or strategic decision-making.

Essential Criteria

  • Demonstrated experience leading UX design activities in complex digital environments.

  • Strong ability to translate user requirements into design artefacts, ensuring alignment with accessibility and inclusive design standards.

  • Proven capability to influence senior stakeholders and support design-related decision-making.

  • Experience designing for Salesforce-supported environments, including Experience Cloud (Communities).

  • Experience working in agile or iterative delivery environments, and contributing to uplift in UX practice.

Desirable Criteria

  • Experience with Salesforce Experience Cloud (Communities) or legacy Insurance/Vlocity components.

  • Familiarity with design systems and component-based UI governance in enterprise contexts.

  • Understanding of CRM-supported UX patterns and platform-specific usability considerations.

  • Commitment to accessibility-first design and continuous improvement of inclusive design practices.

How to Apply

Interested candidates should submit their resume to priya.gabriel@talentinternational.com.
Only Australian citizens will be considered.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.