Dynamics Marketing Functional Consultant

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable
  • Expertise in Microsoft Dynamics 365 Customer Insights
  • Contract to June 2026 + 6 months
  • Canberra, Brisbane, Melbourne, Sydney, or Adelaide
  • Must hold minimum Baseline clearance

Our Client

This government agency is committed to the prosperity of the Commonwealth, working with business to deliver quality trade and investment, driving growth in tourism and sharing commercial insights to inform government policy. The agency works closely with business, academic institutions, tourism operators, local government and citizens to develop international markets, win productive foreign investment and strengthen Australia’s tourism industry, as well as assisting with consular and passport services.

The Role

Are you an experienced Microsoft Dynamics professional looking to make a significant impact? This is an exciting opportunity to lead the optimisation and expansion of Microsoft Dynamics 365 Marketing capabilities. You will collaborate with multidisciplinary teams to deliver innovative solutions that enhance marketing processes and drive organisational success.

Your duties will include:

  • Leading the configuration, optimisation, and implementation of Real-time journeys and Event planning modules.
  • Advising on security roles, permissions, and customer engagement settings.
  • Collaborating with internal teams to develop customer journey processes, campaigns, and content personalisation.
  • Providing guidance on implementing brand and compliance profiles, consent management, and preference centres.
  • Optimising event management processes, including the development of event registration forms and templates.
  • Offering technical support and upskilling internal teams to maintain and enhance Dynamics 365 Marketing capabilities.

Skills and Experience we are looking for:

  • Tertiary qualifications in ICT or relevant Microsoft Dynamics 365 certifications.
  • Proven experience with Microsoft Dynamics 365 Customer Insights – Journeys and Data products.
  • Expertise in implementing and optimising Real-time journeys and Event planning modules.
  • Strong understanding of marketing tactics and technical solutions to support them.
  • Knowledge of Australian privacy laws, data protection regulations, and government IT systems.
  • Excellent communication, stakeholder management, and problem-solving skills.

Application Process

If you would like to apply for this opportunity, please click ‘APPLY’. For further information, please contact Jaela Smith on 02 6129 6302 or email jaela.smith@talentinternational.com.

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