Dynamics 365 Marketing Functional Consultant

  • Australia
  • Sydney
  • Contract
  • Negotiable

Dynamics CRM Marketing Functional Consultant
Location: NSW (Hybrid)
Contract: October 2025 – June 2026 (with 6-month extension option)
Security Clearance: Baseline clearance mandatory
Hours: Full-time, 40 hours/week

About the Role:
We are seeking an experienced Dynamics CRM Marketing Functional Consultant to join a government agency’s Digital Products and Platforms team. You will lead the optimisation and expansion of Microsoft Dynamics 365 Customer Insights products, specifically focusing on the Real-time Journeys and Event Planning modules. This role requires hands-on experience configuring and enhancing these modules to support marketing automation and event management.

Key Responsibilities:

  • Lead configuration and optimisation of Real-time Journeys and Event Planning modules, including segmenting, journey template creation, event registration form development, and marketing attribution solutions.

  • Collaborate closely with architects, developers, testers, business analysts, and marketing teams to identify opportunities and activate additional capabilities within Dynamics 365.

  • Advise on security roles, permissions, and customer engagement settings, including Customer Insights connector configurations.

  • Support development of customer nurture activities, trigger-based marketing, campaigns, and content personalisation.

  • Provide technical guidance and documentation to support team upskilling and process improvements.

Essential Criteria:

  • Tertiary qualifications in ICT or relevant Microsoft Dynamics 365 certifications.

  • Proven experience with Dynamics 365 Customer Insights – Journeys and Data products.

  • Strong background in implementing and optimising Real-time Journeys and Event Planning modules.

  • Sound understanding of marketing tactics and supporting technical solutions.

  • Experience with CRM systems, data migration projects, and Australian privacy laws.

  • Familiarity with government IT systems and processes.

  • Baseline security clearance is mandatory for this role.

Desirable Criteria:

  • Strong analytical, problem-solving, and communication skills.

  • Ability to work effectively in agile, multi-disciplinary teams.

  • Experience working with Australian government agencies.

  • Commitment to quality and attention to detail.

Location & Working Arrangements:
This role is based in NSW with hybrid working options in accordance with agency policies.

How to Apply:
Please submit your resume to priya.gabriel@talentinternational.com. Only Australian citizens with or able to obtain Baseline clearance will be considered.

Apply now

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