Digital Channels Coordinator

Use your web and digital experience to convert existing publications to digital formats and establish the process frameworks around that.

The role

This role will support TAIC’s work by converting investigation reports to digital format and working through our back catalogue of reports to get them online and accessible. As our digital go-to, you’ll develop digital style guides, image libraries, load content and prepare visual graphics and content to support our work. You’ll ensure that there’s consistency and an appropriate framework that supports a well-structured, easily navigated site that aligns with brand and copyright requirements.

In addition you will report usage and trends and support our social platform work.

Bring your technical and practical digital prowess to our work!

This is a 12 month fixed term role and is based in our central Wellington office.

About the organisation

An independent crown entity, TAIC investigates significant transport accidents across the three modes of aviation, rail, and marine, with a view to avoiding similar occurrences in the future. Multi-disciplinary teams investigate and analyse the circumstances of these occurrences, supporting the Commission to consider the facts and make findings and recommendations to improve transport safety, rather than to ascribe blame.

Skilled investigators attend accident sites, often in remote locations, to gather evidence for each investigation.

The investigation process leads to a report outlining the findings and safety recommendations for consideration by the Commission.

The Commission’s vision is “No Repeat Accidents – Ever!”

Skills and experience

Our ideal candidate will have experience in digital publishing or content management and will have skills in visual content creation and editing.

In addition, you’ll have:

• a solid understanding and experience in setting good digital structure and navigation
• experience in HTML and web publishing including working to accessibility and usability standards
• the ability to post, monitor and report on social platforms
• experience in creating visual content such as infographics, diagrams and video
• exposure to good process frameworks and adherence around copyright, image libraries and branding
• analytical reporting skills including a strong understanding and application of Google Analytics
• a high level of accuracy and attention to detail
• excellent communication and collaboration skills.

This role will give you the opportunity to collaborate with others in the organisation and drive the conversion of current and back-catalogue reports to digital format on a new website, provide all round support by way of lifting the digital contribution to the team’s work, and putting appropriate guidelines in place for digital, copyright and visual library integrity.

Do note you may be exposed to accident reports and images that highlight evidential aspects from accident scenes, so a level of personal maturity and resilience is necessary.

In return you’ll be part of a caring and collaborative team and play an important part in supporting the movement to a Digital First approach for the delivery of the Website Upgrade project.

How to apply

For a full job description or to chat about this role, please contact Jacaleen Williams on 021 732 996 at Talent International.

To apply, please click the Apply button, attaching your CV and an impressive cover letter outlining your suitability. Applications close 5pm on Sunday 14 September 2025.

Please do note, to be eligible for this role you must already be in possession of the right to live and work in New Zealand.