Digital Business Analyst
We are partnering with a well-known Australian organisation to find an experienced Digital Business Analyst to join a high-performing digital team.
This is an initial 6-month contract opportunity based in Sydney. The role sits within a BAU environment, focusing on continuous improvement, platform enhancements, and the delivery of new digital capabilities across customer-facing channels.
About the Role
Working closely with product, technology, and business stakeholders, you will play a key role in identifying opportunities for uplift and translating business needs into actionable requirements. This is not a project-based role; instead, you will support the ongoing evolution and optimisation of digital products and experiences.
Responsibilities
- Gather, analyse, and document business and functional requirements
- Work with stakeholders to identify and prioritise digital enhancements and platform improvements
- Support the delivery of new functionality across websites and digital channels
- Facilitate workshops and stakeholder discussions to drive outcomes
- Collaborate with product owners, UX, development, and testing teams
- Create user stories, process maps, and acceptance criteria
- Contribute to continuous improvement initiatives across digital platforms
Requirements
- Proven experience as a Business Analyst within digital environments
- Strong experience working across websites, mobile applications, or other customer-facing digital channels
- Demonstrated experience delivering enhancements, feature improvements, and platform uplifts in a BAU setting
- Excellent stakeholder engagement and communication skills
- Strong requirements gathering, documentation, and facilitation skills
- Experience working within Agile delivery environments
- Experience within the aviation, travel, or transport sectors (Nice to have)
- Exposure to customer experience, digital product, or e-commerce platforms
If you’re a hands-on Digital Business Analyst who enjoys improving digital experiences and driving meaningful business outcomes, we’d love to hear from you. Alternatively, if you would like to have a confidential discussion, please email me at alex.nguyen@talentinternational.com