Desktop Support Officer

  • Australia
  • Contract
  • INC Super

Are you an IT support professional who enjoys working hands-on with technology and delivering outstanding customer service? We’re looking for a Device Replacement Officer to join a high-performing digital services team, supporting a large-scale enterprise hardware refresh program.

Working as part of an experienced ICT team, you’ll play a key role in replacing and deploying desktop and mobile devices, ensuring a smooth transition for end users while providing exceptional technical support.

What You’ll Be Doing

  • Deploy, install and configure desktop and mobile hardware across a large enterprise environment.
  • Support operating system deployments and software installations.
  • Troubleshoot hardware, software and Microsoft 365 issues.
  • Assist with device imaging and lifecycle management.
  • Provide technical support and advice to end users and stakeholders.
  • Work within an ITIL-based support environment to resolve incidents and service requests.
  • Collaborate with a supportive ICT team to deliver high-quality customer outcomes.
  • Travel across Queensland when required to support deployment activities.

What We’re Looking For

  • Experience supporting enterprise desktop environments.
  • Knowledge of Windows operating systems, Microsoft 365 and desktop/mobile hardware.
  • Understanding of networking fundamentals (TCP/IP, LAN/WAN).
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Experience with operating system deployment or device imaging is highly regarded.
  • Ability to work full-time from the Brisbane CBD office.
  • Ability to undertake manual handling duties (up to 15kg) and occasional travel throughout Queensland.
  • Current Australian Driver’s Licence is highly desirable.

What’s In It For You?

  • Competitive rate of $55 per hour (inclusive of super).
  • 4-month contract with an immediate start.
  • Standard 7.6-hour workdays promoting work-life balance.
  • Gain experience supporting a large-scale enterprise technology environment.
  • Join a collaborative and supportive ICT team where your contribution makes a real impact.
  • Opportunity to develop your enterprise support and deployment skills while working with modern workplace technologies.

If you’re ready to be part of a fast-paced technology team and enjoy delivering exceptional end-user support, Apply Now or reach out to ray.stewart@talentinternational.com

Apply now

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