Desktop Deployment Engineer

  • Australia
  • Greater Geelong
  • Contract
  • Geelong/WFH hybrid | ASAP start

This large government body is seeking an experienced Desktop Deployment Engineer to provide onsite, hands-on support during a large-scale Windows 10 to Windows 11 upgrade across their environments.

You’ll play a critical role in ensuring a smooth, user-friendly rollout using Microsoft Autopatch, Intune, and SCCM in a modern, co-managed environment.

Key activities

  • Provide onsite technical support to staff during the Windows 11 upgrade program
  • Support device upgrades delivered via Windows Autopatch, including pre-upgrade readiness checks and post-upgrade validation
  • Troubleshoot upgrade-related issues such as application compatibility, performance, user profiles, and device compliance
  • Assist users with post-upgrade familiarisation, answering common Windows 11 usability questions
  • Log, track, and manage incidents and service requests through ServiceNow
  • Work closely with IT teams, project managers, and business stakeholders to coordinate deployment activities
  • Identify, document, and escalate issues related to Autopatch, Intune, SCCM, or update failures

Experience & skills

  • Proven experience supporting endpoint deployment or OS upgrade projects
  • Strong knowledge of Windows 10 and Windows 11 in enterprise environments
  • Experience with Microsoft Intune, Windows Autopatch, and modern endpoint management (preferred)
  • Working knowledge of SCCM / MECM in co-managed environments
  • Hands-on experience troubleshooting update failures, driver issues, performance, and application compatibility
  • Experience using ServiceNow or similar ITSM tools
  • Understanding of Active Directory, Entra ID, and managed corporate devices

Apply now to secure an interview or email alistair.barr@talentinternational.com for additional information.

Apply now

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