CRM & Marketing Automation Specialist

Our client:

Our client is a well-known Australian organisation undergoing a significant transformation, with renewed investment in marketing and customer engagement. Their CRM function is growing and plays a critical role in driving customer acquisition, retention and loyalty through data-led campaigns.

The role:

This is a hands-on CRM & Marketing Automation role focused on building and executing campaigns across multiple channels. You’ll work within a collaborative team delivering high volumes of targeted campaigns, with a strong focus on quality, speed and continuous improvement.

Key responsibilities:

Build and execute CRM campaigns across email, SMS and push channels
Develop and manage customer journeys in Salesforce Marketing Cloud
Interpret campaign briefs and translate into targeted audience builds
Support campaign targeting to improve engagement and ROI
Conduct post-campaign analysis and track performance metrics
Collaborate with stakeholders and internal teams to deliver campaigns
Contribute to test-and-learn and automation initiatives

Skills and experience:

2+ years’ experience in CRM / Marketing Automation roles
Strong Salesforce Marketing Cloud experience (essential)
Experience building journeys, emails and automations (AMPscript required)
HTML email development capability
SQL experience (preferred)
Strong attention to detail in a high-volume environment
Ability to manage multiple campaigns with short turnaround times
Strong communication and stakeholder engagement skills

Benefits and additional information:

High-performing, collaborative team environment
Flexible working
Exposure to a large-scale, data-driven marketing environment
Opportunity to work across multiple brands and customer segments
Fast-paced environment with strong career development potential

How to apply:

If you’re a CRM / Marketing Automation specialist looking for a fast-paced, high-impact role, apply now or reach out directly for a confidential discussion.