Client Solutions Manager // Performance Marketing

The Client Solutions Manager is a solution-driver and business consulting specialist who puts our customers at the core. This is an opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing, advertising & enterprise strategies, lead media planning and measurement for our diversified solutions portfolio ranging from Fortune 500 corporate to start-ups.

This role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimising opportunities that deliver to our clients’ business objectives.

Full-Time Contract Position.
Start Date Early April/May, End Date February 2027.
Hybrid working (3 days in office, 2 days WFH).

Job Responsibilities

In partnership with a Client Partner, analyse client situations and devise integrated marketing and advertising strategies optimally incorporating our solutions to maximise client value.
Partner with wide-ranging client stakeholders including marketing, CRM, loyalty, customer service, security, and compliance teams to identify opportunities and drive the adoption of advertising and enterprise solutions.
Serve as an external product consultant, educating clients and agencies on product solutions and driving product adoption.
Drives product innovation internally with cross-functional partners based upon market trends and the emerging needs of clients.
Plan media and creative material structure and lead the implementation of campaigns to deliver against client business objectives.
Outline and assess measurement scheme, tracking, and results delivery to study the effectiveness of our solutions.
Oversee budget spend, manage analytics and dashboards, and provide optimisation and real-time recommendations.
Collaborate with Client Partner to exceed sales and yield goals for the book of business that is assigned to you.
Manage complex external and internal work streams and optimise clients’ advertising operation mode to meet business objectives.
Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up accounts and financial details, etc.)
Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies.
Collaborate very closely with a wide range of internal cross-functional teams and cross-region counterparts.
Use data, insights and market intelligence to identify opportunities and guide strategies and implementation of solutions.

Skills

5+ years of experience working directly with marketing, enterprise, media and/or consulting firms and demonstrated leadership skills required
Effective and innovative problem-solving and decision-making skills
Experience working effectively with cross-functional partner teams and all levels of management (internally and externally)
Familiar with managing multiple projects while maintaining strict attention to details
Demonstrated experience to communicate, collaborate and work effectively on a team
Demonstrated experience in building ongoing relationships with external clients
Experience with Microsoft Excel and data analysis skills
Professional working proficiency in English is essential for success in this role
BA/BS degree

What are we looking for

5-7 years of experience in performance marketing (flexible on the industry background)
Agency performance or client performance, marketing background
Strong operational skills
Analytical marketing skills, working with large amounts of data (SQL an advantage)
Adaptable mindset: covering different clients in a small amount of time
Experience with Meta Ad products is a bonus

Don’t miss this rare opportunity to work with the best performance marketing team while the business is going through a major shift in AI!

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