Claims Administrator

• Claims Administrator
• 6 months initial contract with possible extension
• Adelaide Based Position

We are currently seeking a candidate to manage an existing portfolio of claims for Income Protection with a focus on proactive claims management, including early intervention.

Responsibilities:

• Assessment of claims and calculations for reimbursements to ensure benefits are processed appropriately in accordance with Policy guidelines
• Assists with performing basic clerical functions, including but not limited to, photocopying, faxing, scanning, word processing and filing to assist Advisory colleagues.
• Assists in the management of AFL Claims, including coverage specifications, assist in reimbursement of claims, in collaboration with Claims Management colleagues.
• Supports in maintaining ongoing relationship with team colleagues to effectively service clients and assist the Claims Management colleague.
• Assists in following compliance and transparency standards.

Qualifications:

• Experience in Personal Injury or Accident & Health claims with a strong customer service focus.
• Claims management skills.
• Well-developed interpersonal skills.
• A professional communicator able to articulate decisions clearly.
• Ability to work autonomously and effectively within a team.
• Proficiency in Microsoft Suite, including Outlook and Excel.
• Excellent time management skills and the ability to prioritise workloads efficiently.

Apply today or get in touch with Ivan Aureus for a confidential chat 0480 806 152.