Chief Digital Transformation Officer
Victoria Legal Aid (VLA) is seeking an accomplished senior executive to lead its organisation-wide digital transformation agenda, driving technology-enabled reform that improves service delivery, , efficiency, and client outcomes.
In this pivotal role, you will operate at the intersection of strategy, technology, and organisational change, ensuring digital and ICT investment translate into meaningful, lasting impact for clients, staff, and partners across the justice system.
As the Chief Digital Transformation Officer, you will:
- Lead the development and delivery of VLA’s digital strategy across ICT, cyber security, and business resilience.
- Work collaboratively to deliver large-scale, organisation-wide transformation programs that modernise platforms, systems, and operating models.
- Champion client-centric, accessible and secure digital services, embedding agile and continuous improvement practices.
- Provide strategic advice to the CEO, Executive and Board on digital infrastructure, capability, technology, and risk.
- Oversee technology architecture, emerging technologies (including AI), and scalable, secure systems aligned to government standards.
- Build meaningful partnerships across government, the justice sector, and internal stakeholders, to enable innovation and successful transformation.
- Lead governance, risk, and compliance across ICT, including cyber security and resilience frameworks.
- Develop and lead a high-performing, multidisciplinary team while uplifting organisational digital capability.
About you
You are a strategic, outcomes-focused senior executive with a proven track record leading complex digital transformation in a medium-to-large, highly regulated or public sector environment.
You will possess:
- Significant experience leading enterprise ICT and digital functions at senior executive level
- A strong record delivering large-scale transformation and embedding new ways of working
- Deep expertise across technology, cyber security, and business resilience
- Exceptional stakeholder engagement and influencing capability at Board and executive level
- A focus on delivering measurable customer and community outcomes
- Strong understanding of governance, risk, and compliance in high-accountability environments
What’s on offer
- Senior executive leadership role with enterprise-wide impact
- Opportunity to shape and deliver a major digital transformation agenda
- Purpose-driven organisation focused on improving access to justice
- Collaborative, values-led culture
- Melbourne CBD location with flexible hybrid working
This role is based at our Melbourne CBD office on Wurundjeri Country.
Don’t meet every requirement?
At VLA, we understand that your work and life experiences can be just as valuable. If you’re excited about this role but your CV doesn’t align perfectly, we encourage you to apply.
Employee benefits
- Flexible working arrangements and hybrid model
- Salary packaging up to $15,900 (plus Meals & Entertainment)
- Professional development opportunities
- Modern offices and wellbeing facilities
- Access to discounted private health insurance
About Victoria Legal Aid
Victoria Legal Aid is a cornerstone of Victoria’s justice system, delivering essential legal services to the community. We provide legal advice, dispute resolution, representation, information and advocacy services to hundreds of thousands of Victorians each year for criminal, civil, family violence, child protection and family law problems. We ensure people have access to legal services close to where they live, across metropolitan, suburban and regional locations.
Through non-legal, early intervention and dispute resolution services, we support people to understand their rights, participate in decision-making and resolve matters. We work closely with partners to influence policies and challenge unfair laws and practices to make our society fairer for everyone.
By coordinating legal assistance and information, resolving issues early and supporting people through court processes when necessary, we help prevent problems escalating and reduce harm. We target our efforts and limited resources to help those with the greatest need.
We deliver legal aid services to the Victorian community in partnership with private practitioners, Aboriginal community-controlled organisations and community legal centres. Our partners, alongside our staff, play a crucial role in making the justice system accessible to as many Victorians as possible across the state.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that’s inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
How to apply
Submit your resume and cover letter addressing the key selection criteria.
For further information, contact Chris Mackay, Client Relationship Manager, Talent International
0415 305 483
Chris.Mackay@talentinternational.com
Applications close: 11:59 Friday May 22
Additional information
Applicants must be based in Victoria (or willing to relocate). All appointments are subject to pre-employment screening, including a police check.
VLA is committed to child safety and to building a diverse and inclusive workforce, including increasing First Nations employment.