Change Support Officer

We are seeking an experienced Change Support Officer to join a large-scale ICT transformation program delivering critical technology and operational improvements across a complex government environment.

This is an exciting opportunity to work alongside a high-performing change team supporting multiple enterprise IT projects focused on replacing legacy systems, improving operational processes, and delivering enhanced analytics and reporting capabilities.

You will work closely with Change Managers, Project Managers, Change Analysts and business stakeholders to help coordinate and support change activities across the program.

Key Responsibilities

• Support the Change Team in coordinating and tracking change activities across multiple projects
• Coordinate workshops, meetings, stakeholder engagement sessions and training activities
• Prepare agendas, meeting packs, minutes, action registers and follow-up activities
• Maintain change documentation, registers, schedules, readiness trackers and stakeholder records
• Assist with reporting, dashboards, governance packs and status updates
• Support change impact assessment activities and workshop coordination
• Assist with preparation and distribution of communications and training materials
• Track actions, risks, issues and dependencies arising from workshops and governance forum

Skills & Experience

To be successful in this role, you will demonstrate:

• Experience providing project, program, administration or change support within ICT or transformation environments
• Strong organisational and coordination skills with the ability to manage competing priorities
• Experience coordinating meetings, workshops and stakeholder engagement activities
• Strong attention to detail with experience maintaining registers, action logs, minutes and project artefacts
• Experience supporting reporting activities, dashboards and status reporting
• Strong stakeholder communication and engagement skills
• Advanced Microsoft Office skills including Word, Excel, PowerPoint, Teams, SharePoint and Visio

Highly Desirable

• Experience supporting organisational change or transformation programs
• Exposure to ICT transformation and/or cloud modernisation projects
• Experience with tools such as JIRA, Confluence, Draw.io, Miro, Microsoft Planner or similar collaboration platforms

What’s on Offer

• 6-month contract opportunity
• Brisbane CBD location
• Hybrid working model (50% in office per fortnight)
• Opportunity to work on a large-scale enterprise transformation program
• Collaborative and supportive project environment
• Competitive market rates

If you are a highly organised with experience supporting change or ICT delivery teams, Apply now or reach out to ray.stewart@talentinternational.com for a confidential discussion.