Change Manager

  • Australia
  • Brisbane
  • Contract
  • Negotiable

The Opportunity

We’re looking for an experienced Change Manager to lead end-to-end change across a diverse, multi-stakeholder environment including students, academic staff, and professional teams.

You’ll play a key role in driving adoption of a new AI-enabled platform, ensuring users are ready, confident, and engaged from launch through to long-term sustainment.

Key Responsibilities

Change Strategy & Planning

  • Develop and deliver a comprehensive change management plan aligned to phased delivery

  • Conduct stakeholder analysis and impact assessments across diverse user groups

  • Identify risks, resistance points, and mitigation strategies early

  • Define and track success metrics for adoption and behavioural change

Stakeholder Engagement & Communications

  • Deliver clear, targeted communications that build trust and set expectations

  • Translate complex AI concepts into plain-language messaging for varied audiences

  • Facilitate workshops, engagement sessions, and feedback loops

  • Establish and support a network of change champions across faculties and business units

Training & Readiness

  • Assess training needs and deliver readiness plans across multiple cohorts

  • Develop user guides, FAQs, and training materials

  • Support content owners in understanding governance and ongoing responsibilities

  • Align change readiness with technical delivery milestones

Adoption & Reinforcement

  • Monitor post-launch adoption and user confidence

  • Deliver reinforcement strategies to embed new behaviours

  • Capture feedback and feed insights into product and delivery teams

  • Support transition to business-as-usual ownership

Key Requirements

  • Proven experience leading change on technology projects end-to-end

  • Strong understanding of AI adoption challenges

  • Ability to navigate complex stakeholder environments with varied user needs

  • Experience applying frameworks (e.g. Prosci, ADKAR) pragmatically

  • Excellent written and verbal communication skills

  • Comfortable operating autonomously in a consulting-style role

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com

Apply now

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