Change Manager
The Opportunity
We’re looking for an experienced Change Manager to lead end-to-end change across a diverse, multi-stakeholder environment including students, academic staff, and professional teams.
You’ll play a key role in driving adoption of a new AI-enabled platform, ensuring users are ready, confident, and engaged from launch through to long-term sustainment.
Key Responsibilities
Change Strategy & Planning
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Develop and deliver a comprehensive change management plan aligned to phased delivery
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Conduct stakeholder analysis and impact assessments across diverse user groups
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Identify risks, resistance points, and mitigation strategies early
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Define and track success metrics for adoption and behavioural change
Stakeholder Engagement & Communications
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Deliver clear, targeted communications that build trust and set expectations
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Translate complex AI concepts into plain-language messaging for varied audiences
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Facilitate workshops, engagement sessions, and feedback loops
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Establish and support a network of change champions across faculties and business units
Training & Readiness
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Assess training needs and deliver readiness plans across multiple cohorts
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Develop user guides, FAQs, and training materials
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Support content owners in understanding governance and ongoing responsibilities
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Align change readiness with technical delivery milestones
Adoption & Reinforcement
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Monitor post-launch adoption and user confidence
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Deliver reinforcement strategies to embed new behaviours
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Capture feedback and feed insights into product and delivery teams
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Support transition to business-as-usual ownership
Key Requirements
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Proven experience leading change on technology projects end-to-end
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Strong understanding of AI adoption challenges
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Ability to navigate complex stakeholder environments with varied user needs
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Experience applying frameworks (e.g. Prosci, ADKAR) pragmatically
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Excellent written and verbal communication skills
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Comfortable operating autonomously in a consulting-style role
If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com