Change Lead // Tech & Process rollout

  • Australia
  • Sydney
  • Contract
  • AU$1000 - AU$1100 per day

Our client is seeking an experienced Change Lead to drive the successful adoption of technology and process roll outs across the organisation. This role will be responsible for leading end-to-end change management activities for complex digital and operational initiatives, ensuring stakeholders are engaged, impacts are managed, and business readiness is achieved.

The Change Lead will work closely with Technology, Business, Training, Communications, and Delivery teams to embed new systems, processes, and ways of working.

(This role is not a leading/managing role. It’s a hands-on Change Lead role).

Responsibilities

  • Lead and execute change management strategies for technology implementations and process transformations.

  • Conduct change impact assessments, stakeholder analysis, and readiness assessments.

  • Develop and deliver change plans, including communications, training, engagement, and adoption strategies.

  • Partner with business and technology teams to ensure solutions align with operational needs and are successfully embedded.

  • Support the rollout of enterprise platforms (e.g. ERP, CRM, core systems, digital tools).

  • Manage resistance and proactively address adoption risks and issues.

  • Coordinate with Training teams to design and deliver role-based learning and support materials.

  • Measure and report on change effectiveness, adoption metrics, and benefits realisation.

  • Provide coaching and guidance to leaders and managers to support change.

  • Ensure change activities align with organisational change frameworks and governance.

Requirements

  • Proven experience in a Change Lead role. Experience in Banking sector – A MUST

  • Strong background in technology and process roll out, including new systems and major upgrades.

  • Experience working on digital transformation or enterprise-wide initiatives.

  • Demonstrated ability to engage senior stakeholders and influence across multiple business areas.

  • Hands-on experience with change methodologies (e.g. Prosci/ADKAR, Kotter, or equivalent).

  • Strong communication, facilitation, and problem-solving skills.

  • Ability to manage multiple workstreams in a fast-paced environment.

If you think you have the above skills and experiences, click the ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

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