Change and Communications Analyst

Are you a seasoned Change and Communications professional with a knack for turning complex technology projects into seamless user adoption stories? This is an exciting opportunity to join a major digital transformation program within the higher education sector.

Supporting the Program Change Lead, you will work closely with business analysts, and digital product teams to ensure stakeholders are not just “ready” but eager to embrace new ways of working. It’s the kind of role where your communication skills, attention to detail, and ability to navigate complexity will shine.

Key activities

• Drive change impact assessments, readiness checks, and learning needs analysis across a large-scale digital program.
• Design and deliver clear, compelling communications and change artefacts that demystify complex technology.
• Facilitate workshops, training sessions, and stakeholder meetings that foster engagement and alignment.
• Support training delivery through user guides, schedules, and facilitation.
• Manage stakeholder engagement, ensuring consistent alignment and buy-in at all levels.

Skills and experience

• Proven experience in change management within complex technology programs.
  Strong background in communications delivery, stakeholder management, and training facilitation.
• Exceptional attention to detail and ability to simplify the complex.
  Confidence in engaging stakeholders from project teams to executive leaders.
• Agile project experience (Jira, Confluence) highly regarded.
• Exposure to Salesforce implementations desirable.
• Prior experience in higher education preferred.

Apply now to secure an interview or contact Josh D’Monte on 0401 817 025 for a confidential discussion.