Business Process Mapping Consultant / Process Author

Our client, a leading Defence consulting firm, provides engineering, technical assurance, and logistics governance to ensure platform integrity and sustainment excellence across major Defence programs.

We’re seeking a skilled Business Process Mapping Consultant / Author to develop, maintain, and continuously improve processes that drive operational performance, safety, and compliance within a complex sustainment environment.

Key Responsibilities

• Develop a suite of supporting processes to optimise performance across the sustainment enterprise.
• Create standardised processes, procedures, and work instructions across key functions: Maintenance, Supply Support, Engineering, Asset Management, and Commercial.
• Ensure all processes comply with ISO 9001 and ISO 55001 standards.
• Collaborate with policy authorities to align enterprise processes with current policy.
• Engage stakeholders to analyse needs, validate findings, and secure buy-in.
• Implement a methodology for ongoing process review, update, and improvement.
• Maintain configuration integrity and ensure process documentation remains current and relevant.

Essential Requirements

• 5+ years’ experience in process mapping, improvement, and documentation.
• Proven ability to analyse current-state and design future-state processes.
• Experience with process modelling, governance, and ISO compliance (9001 / 55001).
• Active Defence Security Clearance (Baseline minimum).
• Qualification in Business Process Management, Quality, Engineering, Operations, or related field.

Why Join This Team

• Work with a respected Defence consultancy shaping critical sustainment outcomes.
• Apply your process expertise to enhance engineering, logistics, and asset management systems.
• Contribute to a high-performing, mission-focused team in an environment that values excellence and improvement.

Ready to apply?

If you’re passionate about process excellence in the Defence sector, we’d love to hear from you.