Business Process Analyst

Talent International is seeking an experienced Business Process Analyst to join a Local Government client based in Regional Queensland (Roma) on an initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role.

// Initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role
// Hybrid working arrangements (2-3 Days onsite per week)
// Roma, Queensland Location

The role:
This role will support the client in designing and embedding a contemporary, scalable Business Process Improvement (BPI) Framework. The Business Process Analyst will work closely with stakeholders to analyse current processes, design improved future-state processes, uplift internal capability, and apply the framework to a series of pilot processes. The role plays a key part in improving operational efficiency, service delivery, and consistency across the organisation.

Responsibilities:

• Design and implement a fit-for-purpose Business Process Improvement Framework
• Define process governance, roles, responsibilities, and decision-making pathways
• Develop process mapping standards, tools, templates, and improvement artefacts
• Facilitate workshops and engage stakeholders to document current-state and future-state processes
• Identify and, where possible, quantify process improvement opportunities and benefits
• Support capability uplift through workshops, playbooks, and reusable guidance materials
• Apply the framework to pilot processes and document outcomes, insights, and recommendations
• Contribute to a roadmap for broader process improvement rollout

Requirements:

• Proven experience as a Business Process Analyst or similar role delivering process improvement initiatives
• Strong experience in business process analysis, mapping, and optimisation
• Knowledge of process improvement methodologies (e.g. Lean, BPM, continuous improvement)
• Demonstrated experience facilitating workshops and working with diverse stakeholder groups
• Strong analytical, documentation, and communication skills
• Experience in local government or public sector environments highly regarded

How to Apply:
To find out more, please “Apply for this job” or contact James Grierson at james.grierson@talentinternational.com

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