Business Analyst - Service Design & Improvement //

We are recruiting for multiple APS6 and EL1 level Business Analyst’s to join a large Federal government agency within the disability sector. The successful candidates will be part of the Service Design & Improvement Branch which is responsible for identifying opportunities to improve internal service delivery processes and systems to provide better experiences for participants.

You will provide professional expertise and guidance that contributes to positive outcomes for the organisation as well as assisting with planning strategically longer-term initiatives, program and project management and policy development and contributing to business improvement strategies.

The vacancies are available in locations such as Sydney CBD, with some flexibility in other locations such as Parramatta & Newcastle :

APS6 Business Analyst – is a junior level role to provide detailed technical, professional, policy, operational support and role will coordinate and assist in the strategic planning, program and project management and policy development.

Pay rate: $451.95 daily (excluding super) , 5 days – 37.5 hrs per week

EL1 Business Analyst – is a more senior team membership position ( some coaching and mentoring maybe be required) and has a concurrent requirement to resolve issues and risks across a broad range of activities of substantial depth involving significant detail and to provide support to the team and leadership of their work area in the planning and coordination of the program.

Pay rate: $602.55 daily (excluding super) , 5days – 37.5 hrs per week

In order to be considered we are seeking applications from Business Analysts who can demonstrate the following:

Business process analysis: Proficiency in analysing and documenting current state versus future state process maps.
Requirement gathering: Ability to elicit, document and manage business requirements into Epics and User Stories
Problem-solving: Strong problem-solving skills to identify inefficiencies and recommend improvements
Testing: Ability to undertake systems testing against defined acceptance criteria during the build and testing cycles of development
Stakeholder engagement: Facilitating workshops with other stakeholders, Business Analysts, User Experience and User Interface (UX/UI) Designers and technology teams.
Risk assessment: Identifying potential issues or risks, tracking problems, recommending alternatives, and escalating issues as appropriate.
System thinking: Developing and maintaining subject matter expertise across new systems and processes.
Data analysis: Skill in analysing data to identify trends and insights.
Agile Methodologies: Familiarity with agile methodologies like Agile or Kanban.
Business Analysis Tools: Knowledge of tools such as Jira and Confluence for documentation and workflow management.
Cross-functional collaboration: Ability to work collaboratively with team members from various disciplines.
Excellent communication skills, both written and verbal.

Please note: This position is open to Australian Citizens only

Apply now