Business Analyst (Service Design)

  • Australia
  • Sydney
  • Contract
  • Negotiable

Business Analyst – Service Design

Contract Length: 12 months
Eligibility: Australian citizen with Baseline security clearance required

Job Summary:
We are seeking a proactive Business Analyst to drive business process improvement initiatives across our programs. The role involves analysing, designing, and enhancing business processes to improve efficiency, effectiveness, and leverage new technologies and automation.

Key Responsibilities:

  • Analyse and design business processes, identifying alternative solutions to enhance efficiency and effectiveness.

  • Assess feasibility of proposed process changes and recommend optimal approaches.

  • Select, tailor, and implement methods and tools to improve business processes across programs.

  • Contribute to defining organisational policies, standards, and guidelines for business process improvement.

  • Support the development of high-level and functional requirements.

Skills & Experience:

  • 4+ years in a similar position.
  • Strong analytical and problem-solving skills with experience in business process analysis and design.

  • Familiarity with process improvement methodologies and tools.

  • Ability to evaluate feasibility and recommend practical solutions.

  • Excellent communication and stakeholder engagement skills.

If you are interested, apply now.

Please note: Candidates not based in Sydney, not an Australian citizen, or without Baseline security clearance will not be considered.

Apply now

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