Business Analyst

About the Opportunity

An exciting opportunity exists for an experienced Business Analyst to join a major public sector program focused on improving the accuracy, integrity and accessibility of critical regulatory information systems.

This multi-stream program comprises a suite of technical and business-focused projects designed to enhance operational effectiveness and community safety outcomes. The program also contributes to a national reform initiative aimed at establishing a unified register and operating model to ensure long-term data quality, governance and interoperability across jurisdictions.

Interstate travel will be required to participate in in-person workshops and collaboration forums with national stakeholders and partner agencies.

The Role

The Business Analyst will undertake a full range of business analysis and coordination activities across allocated projects within the program.

Key responsibilities include:

Leading stakeholder engagement, education and coordination activities
Facilitating workshops to capture and document current and future state processes and information needs
Conducting business process and data modelling using appropriate tools and techniques
Identifying, analysing and documenting business and system requirements
Developing comprehensive Business Requirements Documents (BRDs) and related artefacts
Ensuring requirements traceability through architecture, design and delivery
Assessing product capabilities against requirements and identifying configuration or customisation needs
Documenting requirements for workflow, reporting and integration components
Supporting data verification, mapping, migration and integration activities
Supporting quality assurance activities including review of architecture/design documents, test plans, test results and defect management
Providing advice and recommendations to program leadership and steering committees
Contributing to solution operationalisation, maintenance planning and post-implementation evaluation

Reporting & Stakeholder Engagement

The Business Analyst will:

Report to the Program Manager
Work closely with multi-disciplinary project stream leads and technical teams
Liaise with business units, subject matter experts and operational stakeholders
Collaborate with external agencies, national program representatives and vendor implementation partners

Key Outcomes

Coordinated engagement across internal stakeholders, external agencies and vendor teams
Clear documentation of current and future state processes and business information requirements
High-quality requirements artefacts with full traceability through to solution delivery
Alignment between business needs, legislative requirements and implemented solutions
Effective contribution to governance, reporting and decision-making forums

Essential Experience & Skills

Extensive experience leading business analysis activities within large, complex programs
Strong end-to-end process analysis and modelling capability
Demonstrated experience producing comprehensive BRDs and associated artefacts
Proven ability to translate operational and legislative requirements into clear functional specifications
Strong stakeholder engagement and workshop facilitation skills
Experience validating requirements against COTS and custom-built solutions
Excellent analytical skills and attention to detail
Strong written and verbal communication skills, with the ability to present complex information to diverse audiences
Ability to manage competing priorities and deliver outcomes under broad direction

Desirable Experience

Experience working within complex government IT programs
Experience supporting policy, procedure or legislative reform initiatives
Exposure to regulatory, law enforcement, or nationally coordinated data programs