APS6 Program Support Officer

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for a multiple APS 6 Program Support Officer’s to help oversee a range of service improvement initiatives to improve frontline capability and service delivery.

12-month initial contract with opportunity for extension. Hourly rate of $60.24 per hour + Superannuation, with the option to be based out of Geelong.

Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.

The role

Working to support a recently formed branch within the Agency, the Program Officer will be required to undertake complex work related to help guide national and branch deliverables, including, quality outcomes guided by legislation, policies, procedures, standards and performance metrics.

At the APS6 level, you will be leading and managing responsibilities and managing the workflows of others in your team.

Your responsibilities will include:

• Leading and/or supervising staff responsible for providing business administration support, expertise and/or technical knowledge across a range of activities including systems, workload management, people performance, financial, staff lifecycle, knowledge and change management
• Providing accurate and specialised advice, ensuring knowledge of and compliance with relevant legislation and policy frameworks across multiple portfolios
• Assessing and maintaining quality processes and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties
• Coordinating and analysing data and written information for the purposes of drafting branch level communications and/or high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses
• Collecting and auditing workforce planning and capacity data, reporting on staff lifecycle and confirming against financial, systems and people performance data
• Identifying opportunities for process improvement and innovation, from data analysis to creating initiatives to provide efficiencies for the branch

About you

• Effective communication skills and the ability to negotiate with a wide range of stakeholders.
• Scheduling and Time Management skills with experience in managing projects.
• Critical Thinking and Problem-Solving skills with the ability to be proactive and use critical thinking to navigate complex projects.
• Team leadership skills and experience
• Strong verbal and written communication skills.
• Experience engaging with multiple stakeholders.
• Experience in the disability, health or aged care sectors.
• Australian citizenship is a requirement to be eligible for this position

APPLY

Submit your resume, or for further information please contact

samuel.beckett@talentinternational.com