APS6 Case Management

  • Australia
  • Parramatta
  • Contract
  • Up to AU$60.26 per hour

Talent International is currently recruiting for an APS6 Case Management to work for one of our Federal Government clients based in Parramatta. The position is a 12-month contract role with the possibility of extension. The role pays $60.26 per hour + Super.

7.5 hours per day and 37.5 hours per week

Responsibilities:

  • Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support and advice in relation to complex, difficult or sensitive issues.
  • Undertaking end to end case management activities, with appropriate line manager input and oversight.
  • Resolving matters through case management of ART applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
  • Undertaking case management of complex ART matters, undertaking analysis and developing options for early resolution.
  • Obtaining necessary information and advice for the effective resolution of ART matters.
  • Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings conducted by the ART.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding in priority and risk matters, including risk that impact the participant, Scheme sustainability and the client.
  • Preparing and building participant plans to reflect funded supports.

Key skills required for role/s:

  • Ability to manage a portfolio of complex and sensitive matters, and to assess and respond to changing priorities
  • Strong analytical skills and ability to engage in complex problem-solving and issues management.
  • Highly developed stakeholder engagement skills and the ability to partner with internal and external stakeholders.

Desirable skills to have for the role/s:

Skills, experience or qualification in one or more of the following areas would be highly desirable: law, therapy, including but not limited to Occupational Therapy, Speech Pathology, Psychology or Physiotherapy, case management, insurance, dispute resolution.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.