APS6 API Integration Support Specialist

  • Australia
  • Sydney
  • Contract
  • AU$650 - AU$800 per day

Position Title: APS6 API Integration Support Specialist
Location: NSW – Hybrid
Employment Type: Contract (5 months initial + 12-month extension)
Hours: 37.5 hours per week
Rate: $650-$800 per day
Start Date: Monday, 2 February 2026
Citizenship Requirement: Australian citizens only

About the Role

A leading government agency is seeking an experienced API Integration Support Specialist to join their Technology Services Division. The role supports critical ICT programs that deliver innovative, fit-for-purpose digital solutions. You will be part of a fast-paced, collaborative team, working closely with internal IT teams and external partners to ensure seamless API integration and system performance.

Key Responsibilities

  • Assist Digital Partners in registering and subscribing to APIs.

  • Maintain and configure MuleSoft and IBM API Connect APIs and applications.

  • Test APIs and associated environments as required.

  • Monitor end-to-end API health, performance, and statistics.

  • Troubleshoot issues and liaise with external vendors for resolution.

  • Work closely with level 3 technical and development teams to resolve complex incidents.

  • Support authentication processes and assist partners with authentication issues.

  • Produce customised reports and dashboards in consultation with IT and business teams.

  • Develop and maintain documentation for support processes, policies, and configurations.

  • Apply ITIL best practices for incident management and service requests.

  • Participate in Agile/Scrum ceremonies, including daily stand-ups and sprint planning.

  • Contribute to continuous improvement initiatives, streamlining processes and tools.

Essential Criteria

Candidates must provide evidence addressing each criterion (max 3000 characters per response):

  1. 2-3 years’ experience working with APIs and/or Integration.

  2. Proven experience working in high-pressure environments.

  3. Repeated experience in Scrum/Agile methodologies.

  4. Quality-focused approach to develop, improve, and implement streamlined processes.

  5. Ability to work in a DevOps environment and support CI/CD functions.

  6. Strong understanding of API and integration technologies, with the ability to quickly grasp new products and adapt to complex, mission-critical environments.

Desirable Criteria

  1. Experience administering and configuring MuleSoft or IBM API Connect.

  2. Exposure to CRM systems.

  3. Excellent verbal and written communication skills.

  4. Knowledge of and enthusiasm for accessible design and development.

Eligibility & Compliance

  • Must be an Australian citizen (proof required).

Application Instructions

Submit:

  • Resume/CV

  • Responses to all essential and desirable criteria (max 3000 characters each)

Applications to: priya.gabriel@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.