APS3 Participant Support Officer - Disability Sector- Joondalup

  • Australia
  • Perth
  • Contract
  • Negotiable
  • Joondalup based role
  • 12 month initial contracts
  • Australia Citizens only
  • $37.36 an hour + Super

We are looking to recruit two roles in the disability sector in Joondalup. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact and is required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

The APS3 Business Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure.

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Responsibilities may include but are not limited to:

  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Supporting planning teams by actioning planning tasks that do not require delegation.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the NDIA Business

Find more about the position, please forward your updated CV to Kelly Williams by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Kelly on 0409 005 286

Apply now

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