Application Support Lead

  • Australia
  • Adelaide
  • Permanent
  • Negotiable

Application Support Lead
Adelaide, SA
12-month fixed term (potential extension)
Must have valid Australian working rights (no sponsorship available)

We’re partnering with a well-established technology organisation supporting to recruit an Application Support Lead. This role will lead a customer-focused application support team, ensuring high-quality service delivery, incident resolution, and continuous improvement across enterprise applications.

Key responsibilities:

  • Lead and mentor an application support team
  • Manage escalations and complex support issues
  • Oversee incident, problem, and service request management
  • Ensure SLA commitments are met
  • Drive knowledge sharing and continuous improvement

About you:

  • Experience leading or mentoring application support teams
  • Strong ITIL / service management experience (incident & problem management)
  • Background supporting enterprise applications
  • Excellent stakeholder and customer service skills

If you’re interested or know someone suitable, feel free to reach out or “APPLY”. For more details you can reach Shilpa Sharma at 08 8228 1501

Apply now

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