Application Specialist // Not-for-profit

  • Australia
  • Sydney
  • Contract
  • AU$560 - AU$584 per day + including super + benefits

About the organisation
My client is a well-established not-for-profit delivering essential housing and community programs. With a growing technology function, they are investing in systems and processes to better support frontline service delivery.

The role
This is a 12-month contract for an Application Specialist, sitting within the Technology team and reporting to senior leadership. The role is a hybrid of systems administration and light business analysis, focused on supporting and improving core applications.

You will act as the bridge between business teams and technology, ensuring systems are effective, issues are resolved, and continuous improvements are delivered.

Key responsibilities

  • Provide end-to-end application support across core systems
  • Manage incidents, service requests, and system enquiries
  • Work closely with stakeholders to gather requirements and improve processes
  • Assess and manage change requests, coordinating with vendors where needed
  • Support onboarding, offboarding, and system configuration changes
  • Deliver reporting and insights to support business decision-making
  • Train users and support rollout of new services and programs
  • Drive structure, prioritisation, and continuous improvement initiatives

Key systems

  • Dynamics 365 (CRM / housing system)
  • Exposure to NetSuite beneficial

About you

  • 3-5 years experience in an Application Specialist, Systems Analyst, or similar role
  • Strong stakeholder engagement and communication skills
  • Experience supporting business-critical applications
  • Ability to translate business needs into practical system solutions
  • Exposure to reporting tools (Power BI preferred; SQL beneficial)
  • Comfortable working in evolving, low-maturity environments

What’s important

  • Stakeholder-first mindset with strong communication skills
  • Pragmatic and solutions-focused approach
  • Ability to prioritise and manage competing requests
  • Empathy and alignment with a not-for-profit environment

Details

  • 12-month contract, potential extension
  • Sydney location (hyrbid working)
  • Competitive daily rate
  • ASAP start

Apply now for immediate consideration. Only successful applicants will be contacted.

Apply now

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