Technology Manager, AI Platforms & Operations

Location: Sydney, Hybrid
Job Type: 2 Year Fixed Term Contract

Join one of NSW’s leading universities and shape the future of AI

Our client, one of the leading universities in New South Wales, is seeking an experienced Technology Manager to lead the delivery, operations, and governance of a rapidly expanding AI ecosystem across a large and complex enterprise environment.

This is a strategic leadership role responsible for AI platforms, GenAI operations, technology delivery, and service performance. You’ll lead a team of AI specialists and delivery partners while helping define how AI is governed, adopted, and scaled across the organisation.

What you’ll be accountable for

* Own the AI platform strategy, operations, and roadmap across Microsoft and AWS environments
* Lead AI technology delivery teams to build secure, scalable, and reliable AI solutions
* Drive GenAIOps and LLMOps capabilities, including observability, evaluation, monitoring, and lifecycle management
* Establish operational excellence through SLAs, SLOs, incident management, and service performance reporting
* Provide trusted advice to senior leaders on AI investment, architecture, risk, and adoption opportunities
* Partner with Product and Architecture leaders to prioritise and deliver enterprise AI initiatives
* Embed Responsible AI, security, privacy, and governance standards across AI services
* Develop organisational AI capability through leadership, mentoring, and stakeholder engagement

What we’re looking for

* Proven experience leading AI, ML, data, or emerging technology teams within a large, complex organisation
* Experience working within higher education is highly regarded, with candidates from government or other large enterprise environments also encouraged to apply
* Strong knowledge of Azure AI, Azure OpenAI, Copilot, Power Platform, AWS Bedrock, API Management, and related cloud technologies
* Experience managing enterprise platforms with accountability for availability, performance, risk, and service delivery
* Demonstrated success translating strategic objectives into technology roadmaps and measurable business outcomes
* Exceptional stakeholder management skills with the ability to influence senior executives and business leaders
* Experience taking AI initiatives from proof of concept through to enterprise scale

Why this opportunity?

This is a rare opportunity to join one of NSW’s leading universities and play a key role in shaping its AI strategy. You’ll influence executive decision making, lead a growing AI capability, and help deliver technology that will transform how one of Australia’s largest and most respected institutions operates for years to come.