Adoption Expert (4-5 month contract)

  • Australia
  • Sydney
  • Contract
  • Negotiable

Adoption Expert (4-5 Month Contract)

Sydney CBD | Hybrid – 2 days on-site
Telco experience preferred

We’re looking for a hands-on Adoption Expert to drive process adoption and change across a major transformation program. This role focuses on embedding new ways of working, engaging stakeholders, and ensuring measurable adoption outcomes. You’ll play a key role in shaping how teams adopt and sustain change effectively.

Key Responsibilities

  • Plan and deliver change management initiatives using proven methodologies.

  • Engage and lead stakeholders to drive adoption and process embedment.

  • Apply adoption frameworks, tools, and best practices to maximize impact.

  • Analyze adoption data, measure readiness, and report on outcomes.

  • Support communications and training strategies to reinforce change.

  • Apply human-centred design principles to enhance user experience.

Skills & Experience

  • Strong experience in change management and adoption delivery.

  • Stakeholder leadership and engagement expertise.

  • Knowledge of adoption frameworks, metrics, and reporting.

  • Experience with communications and training strategies.

  • Human-centred design (experience design) knowledge.

  • Telco industry experience is a plus.

Apply now

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