The Microsoft Brains Trust Panel

Recently, Talent International’s Managing Director Richard Earl was invited by Microsoft Australia to join the Brains Trust. Here is an account of Richard’s experience with the influential panel. Richard Earl attends the Microsoft Australia Brains Trust I was somewhat flattered to be invited by Microsoft Australia recently, to join a Brains Trust panel. The objective was to […]

Microsoft and Talent International discuss customer journey

Microsoft Australia spent a morning with Talent’s senior management team last week to discuss their aspirations for standout customer experience. They shared with each other insights on their journeys to-date and how they achieve best-in-class customer service through innovation. Richard Earl, Founder and MD of Talent International, took the opportunity to discuss his approach to achieving […]