What does the e-commerce customer journey look like?

E-commerce has changed the way modern consumers approach the buying process. What do companies need to know to get the most out of these trends? The face of the retail industry has changed for both consumers and businesses, with online interactions holding just as much value as those conducted in store. In fact, some of […]

Digital world can’t replace value of face-to-face interaction

In a world where websites are social tools and webinars and video conferencing have replaced in-person meetings, it wouldn’t be surprising if these digital solutions became the new standard for relationship building. While they are the status quo for a number of professionals, new research has revealed there is still value in traditional face-to-face meetings. This […]