Receptionist

General Reception Duties:

Phones: Check voicemail throughout the day and transfer calls accordingly.
Client Arrivals: Attend to client arrivals at Reception.
Kitchen Supplies: Refill kitchen supplies on Mondays and as needed (e.g., tea bags, sugar, coffee).
Courier Management: Handle 3-4 different couriers daily from 9 am-3 pm. Email recipients upon receiving packages/mail.
Coffee Machines: Clean both levels coffee machines daily.
Security Badge Management: Manage visitor passes and building passes.
Site Inspection: Inspect the site daily to ensure all equipment is working properly.
Event Support Coordination: Coordinate with end-users on event support.
Meeting Room Management: Oversee meeting room bookings and setups.

Facility Support Duties:

Return to Work: Assist the Facility Manager in preparing the office for employees’ return and apply the Healthier/Safer Workplace program.
Courier Service: Help with courier bookings and update the tracking sheet daily.
Office Supplies: Collect requests, prepare orders, and submit to the Facility Manager for review and approval.
Kitchen Supplies: Check stock on both floors weekly, prepare orders, and submit to the Facility Manager for review and approval.
Maintenance: Submit requests to the Facility Manager and help call in service personnel.
Other Department Support: Keep the Facility Manager informed of support requests from other departments, especially those requiring away-from-desk help.

Required Skills:

Strong interpersonal skills with a service mindset (customer-oriented)
Team player who can also work independently; able to cooperate and work well with others to meet targets.
Goal-oriented and driven to resolve issues quickly.
Strong organisational and time-management skills.
Good written and strong verbal communication skills.
Strong problem-solving skills and a ‘can do’ attitude.
Flexible, confident, motivated, energetic, and trustworthy.
Passion for quality and attention to detail.