Manager - Business Support Services | Higher Education

  • Australia
  • Sydney
  • Permanent
  • AU$130000 - AU$150000 per annum + super + excellent benefits
  • 12-month initial fixed-term contract with potential to extend or convert to perm
  • Must have experience leading large admin/business operations teams in a large government organisation
  • Amazing team culture and employee benefits

About the Company

Our client is a highly reputable Australian Higher Education institution.

About the Role

As the Manager of Business Support Services, you will be responsible for leading a team of 25 administrative staff (direct reports) to maintain work allocations for casual academics. The primary focus of the role is the people leadership in which you will be responsible for having regular check-ins and managing the performance of all staff. However, you will also be required to build and maintain relationships faculty members and academics across the university, as well as jumping in to assist the team with operations when necessary.


  • 4 + years’ experience leading admin/services/business operations teams
  • Previous experience managing at least 20-25 direct reports
  • Experience managing admin/services/operations within large government organisations is essential
  • Strong stakeholder engagement and stakeholder management skills
  • Previous experience managing administrative tasks associated with allocations for casual staff is highly regarded
  • Experience managing project coordinators would also be highly regarded


  • Highly generous leave entitlements (including 5 weeks paid annual leave, 3 days’ paid personal development leave, additional sick leave, 36 weeks parental leave, community leave, study leave and more)
  • Leave loading bonus payment in December
  • 35 hour work week
  • Flexible working hours
  • Hybrid working model (generally 2-3 days per week in the office)
  • Friendly, fun, supportive team
  • Regular team lunches
  • 17 % super paid on top of annual salary, or option to offset to 12% super in order to receive a higher base salary
  • Access to $5 all day parking on-site
  • Access to sport and fitness Centres with benefits and discounted rates
  • + many more


  • 12 month initial fixed-term contract with strong potential to extend or possibly convert to perm
  • Start ASAP (our client can wait for the right candidate to give notice to their employer)
  • Must have full, unrestricted Australian working rights to be considered (our client isn’t able to provide sponsorship)
  • Hybrid working – Must be able to go into Sydney CBD office 2-3 days per week on a regular basis
  • Paying up to $165K package ($141K + 17% super / $147K + 12% super)

Apply now to be considered for this amazing opportunity!

Apply now

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