ITSM Technical Consultant

  • Australia
  • Australian Capital Territory
  • Permanent
  • Negotiable
  • Shape technical direction within a large software company
  • Permanent opportunity – great benefits!
  • Must have minimum NV1
  • Canberra location

Our Client
This large multi-national software company is uniquely positioned to help customers maximise exiting software investments and embrace innovation in a world of hybrid IT – from mainframe to mobile to cloud. They are focussed from the ground up on building, selling and supporting the latest, cutting edge software.

The Role
Our client is seeking an experienced Lead IT Consultant to verify and implement detail technical design solutions to their clients. The successful candidate will have experience in implementation and customization of Service Management Tools (e.g., Service Now, Remedy, BMC, vFire etc.).
Key responsibilities will include:

    • Providing a detailed technical design for enterprise solutions
    • Leads in the technical assessment and delivery of specific technical solutions to the customer
    • Coordinate implementation of new installations, designs, and migrations for technology solutions
    • Provide advanced technical consulting and advice to others on proposal efforts

Skills and Experience

  • 8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience
  • Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer’s enterprise
  • Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions
  • In addition to troubleshooting skills and consulting skills, has ability to summarise prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify upsell opportunities

To submit your application to Jaela Smith, please click ‘APPLY’. For further information, please contact Jaela on 02 6129 6302 or email jaela.smith@talentinternational.com

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