Customer Service Officer - Building Materials

  • Australia
  • Sydney
  • Permanent
  • AU$70000 - AU$75000 per annum
  • Beautiful new office space in Silverwater with secure free on-site parking
  • Fun, supportive team with long tenure – They like to have a laugh and genuinely enjoy working there
  • Must be happy and able to work in the office 5 days per week

About the Company
Our client is a reputable ASX listed Building Materials & Industrial Manufacturing company. They are a highly respected industry leader with an excellent employer brand.

They boast a long list of employee benefits across key areas such as career development, health & wellness, financial wellbeing, career & recognition, and volunteering.

About the Role
Our client is looking for a motivated Customer Service superstar to join their team in assisting with customer service queries that come through and be the front-facing advocates for the organisation. You will be required to use SAP and Outlook, and will be provided with thorough training around these systems upon commencement.

Day-to-day duties include:

  • Answering customer calls professionally and efficiently
  • Receiving and inputting orders, taking quotes, and processing credits
  • Maintaining consistent communication with different areas of the business
  • Ad hoc administrative tasks


  • Proven experience within a full-time phone-based customer service position (at least 1 year)
  • Excellent written and verbal communication skills
  • Great attention to detail and a strong work ethic
  • Must be able and happy to work in the Silverwater office 5 days per week


  • Free secure parking on-site
  • Beautiful office space with a commercial kitchen
  • Regular company/team lunches
  • Lots of training and learning & development opportunities
  • Access to Employee Assistance Program
  • Volunteering leave
  • Access to novated leasing and employee share plan
  • Lovely, collaborative and inclusive team


  • Permanent position starting ASAP (they can wait up to 2 weeks for the right person to give notice to their employer)
  • 100% on-site in Silverwater
  • Paying $70K – $75K inclusive of super (commensurate with skills and experience

Apply now to be considered for this exciting opportunity!

Apply now

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