We’re on the lookout for a talented Customer Service Representative to join and be the friendly face and voice that represents our government client. It is an intial 6 month contract role + 6 month extension based in Sunbury.
What You’ll Do:
- Interact with customers via phone, email, and chat to provide assistance and resolve inquiries.
- Listen actively to customer concerns and find creative solutions to exceed their expectations.
- Collaborate with cross-functional teams to address customer needs promptly.
- Maintain accurate and detailed records of customer interactions
What We’re Looking For:
- Excellent communication skills, both verbal and written.
- Empathy and a genuine desire to help others.
- Drivers License
- Adaptability in a fast-paced environment.
- A positive attitude and a passion for delivering outstanding customer service.
Ready to embark on a rewarding career in customer service? Apply now to secure an interview or contact Ahmad Jahfar at firstname.lastname@example.org