APS5 International Review Officer

  • Australia
  • Australian Capital Territory
  • Contract
  • Up to AU$55.24 per hour + Super

APS5 International Review Officer | ACT Location | Initial 12-Month Contract

About the Client
Our client is a significant government agency dedicated to delivering essential services under NDIS. They aim to help Australians with disabilities improve their quality of life by providing necessary support and funding. With a commitment to innovation and service excellence, our client fosters an inclusive culture and values the contributions of diverse personnel.

About the Role
As an APS5 International Review Officer, you will be integral to the internal review process, ensuring careful consideration of appeals and requests for adjustments in participants’ plans. You will gather comprehensive information, guide participants through the review process, and prepare evidence-based decisions in alignment with the NDIS Act and operational guidelines. Your efforts will enhance service delivery and contribute to continuous quality improvements.

Key Responsibilities

  • Collaborate with participants to gather relevant information for review requests.
  • Provide clear communication regarding decisions, reviews, and appeals processes.
  • Conduct evidence-based decision making in compliance with the NDIS legislative framework.
  • Manage and prioritize a diverse caseload, ensuring reviews are completed within established timeframes.
  • Engage in quality improvement initiatives to refine processes and enhance service delivery.
  • Prepare comprehensive reports and documentation to support decisions.
  • Stay updated on NDIS policies and operational guidelines to ensure compliance.
  • Liaise with other stakeholders to facilitate effective case management.

Skills and Experience

  • Strong understanding of the NDIS, including policies, procedures, and participant rights.
  • Awareness of disabilities and the challenges faced by individuals with disabilities.
  • Excellent analytical skills for reviewing documents and making informed decisions.
  • Proven ability to manage a caseload effectively.
  • Strong communication and interpersonal skills to engage with diverse stakeholders.

Qualifications

  • Relevant degree in law, social work, psychology, disability studies, or related field preferred.
  • Professional certifications in disability services or case management are advantageous.

Eligibility/Other Requirements

  • Work Rights: Australian citizens only.
  • Pre-employment Checks: Police check, references, and Working With Children Check (if required).

How to Apply
Submit your application to Connie at Talent International by clicking the “APPLY NOW” button with:

  • A current CV
  • A statement of capability (must be included)
  • Your work rights status
  • Contact details of two referees

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