Administrative Support Officer

  • Australia
  • Australian Capital Territory
  • Contract
  • Super
  • Exciting opportunity to provide important general administrative support to the Enterprise Digital Delivery Branch within a Federal Government Agency
  • Central Canberra location with possible hybrid working option
  • Initial contract to 30 June 2024, with 12 months extension option

About the role
The Administrative Support Officer works alongside the Director, IT Solutions, and the Delivery Manager to provide important general administrative support to the section, including participating in section planning for short term tasks and work area planning for longer term initiatives.
The function of the position is to draft reporting documents, collate information to support the preparation of the branch plans, assist with capacity and demand planning, the preparation of information packs for workshops as required, assisting the management of task and workplans and scheduling of priority work.

The Support Officer role will engage with the branch and section staff and colleagues across the AEC to the ensure that the administrative function of the section operates efficiently.

Key Responsibilities
The role will be responsible for, but not limited to:

  • Monitor, track and report on the status of branch work items
  • Support logistical and document preparation for events, meetings and audits as required
  • Provide support to the section as required including activities related to capacity and demand
  • Provide support to the Delivery Manager for the development of branch and section schedules and plans
  • Contribute to the development of guidance documents and process guides
  • Support the scheduling of leadership, section and other regular meetings and record decisions made during those meetings (e.g. assigned tasks and next steps) where appropriate
  • Research and analyse options in relation to task deliverables to guide optimal decision making
  • Develop and maintain key internal and external relationships, including liaising with stakeholders on policy, project or operational issues and responding to stakeholder needs and expectations. Represent the agency at meetings, conferences and seminars
  • Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures
  • Perform additional duties or assume responsibility of functions as directed from time to time

Skills and Experience

  • Demonstrated experience in Microsoft Office Suite
  • Knowledge and experience in successfully setting priorities and delivering quality results on time.
  • Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network.
  • Proven ability to act with discretion and integrity in managing sensitive and confidential information
  • Well-developed organisational skills, knowledge and experience in successfully setting priorities and delivering quality results within allocated timeframes and managing self-imposed and given deadlines
  • Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Eligibility/Other Requirements:

  • To be eligible for employment in this role, you must be an Australian citizen, be able to obtain a satisfactory National Police Check, and have the ability to obtain a Baseline security clearance.

How to Apply:
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Alternatively, you can contact Connie on 02 6129 6318 or
for further information.

Apply now

Submit your details to the hiring team and attach your resume

Please tick this box to signal your acceptance of our Privacy Policy in submitting your details